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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎06-12-2014 08:11 AM

HP Recommended

Dears,

 

I don't know if I'm at the correct place to ask this: 

 

is it possible to integrate the Avaya IP office PBX and Avaya B179 phones with Polycom Gseries and RMX/Ressource Manager ?

 

I cannot find anywhere information about it ..

 

Thanks in advance!

 

br,

Julien

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-13-2014 03:29 AM

HP Recommended

Hello Julien,

I am not awar of an official document for Avaya as we may have not interoperability tested this but a example that shows the settings on the RMX end can be found => here <=.

 

Any more details etc. should be requrested via your Polycom reseller as you may want to work with a Polycom SE.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
7 REPLIES 7

‎06-12-2014 12:07 PM

HP Recommended

Hello Julien,

welcome to the Polycom Community.

 

The RMX can utilize a SIP trunk if that is supported by your PABX.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎06-13-2014 02:04 AM

HP Recommended

Hello Steffen,

 

thanks a lot for this response! I just wonder if Polycom has a document describing how we can do this ? 

 

Thanks in advance!

 

Best regards,

Julien

Was this reply helpful? Yes No

‎06-13-2014 03:29 AM

HP Recommended

Hello Julien,

I am not awar of an official document for Avaya as we may have not interoperability tested this but a example that shows the settings on the RMX end can be found => here <=.

 

Any more details etc. should be requrested via your Polycom reseller as you may want to work with a Polycom SE.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎06-19-2014 12:53 AM

HP Recommended

Hello Steffen,

 

thanks for your response!

 

br,

Julien

Was this reply helpful? Yes No

‎03-23-2015 10:21 PM

HP Recommended

Can make it done by create H.323 trunk between Avaya IP PBX and RPRM as RPRM does not support SIP trunks

 

BR

Yash

Was this reply helpful? Yes No

‎02-20-2017 12:14 PM

HP Recommended

Hi jbuchmann,

 

Have you tried using CTIs like <removed>? It supports Avaya-Polycom integration.<removed> has a lot of amazing features such as Automatic Call Logging, Click to Dial Anywhere, and Gamification. It's very easy to set up and is user friendly as well. Check out <removed> for more info. Hope this helps!

Was this reply helpful? Yes No

‎02-20-2017 12:36 PM

HP Recommended

Hello Patrick,

 

I have removed your signature and your commercial posts as we state this in the Read Me first.


Especially if your post is not related to the original problem at all.

 

Please do not post advertising your product as I will have to remove these posts and / or ban you.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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