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I want to play end time alert massage in scheduled conference on rmx 4000/1800

SOLVED
Occasional Contributor

I want to play end time alert massage in scheduled conference on rmx 4000/1800

Please help me anyone
Message 1 of 7
6 REPLIES
Polycom Employee

Re: I want to play end time alert massage in scheduled conference on rmx 4000/1800

hi Manoj,
You can set the flag "ENABLE_AUTO_EXTENSION" to yes in the RMX. This will help define the total duration of the conference. Check page 113 of RMX guide :

http://www.support.polycom.com/global/documents/support/user/products/network/RMX_Getting_Started_Gu...
Regards,
Karthik Sivaram

Please remember to "Kudo" a post that helped you and / or "Accept as Solution" if it solves your issue.

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.

Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 7
Valued Contributor

Re: I want to play end time alert massage in scheduled conference on rmx 4000/1800

Does the RMX have the ability to play a 'conference about to end' audio alert message?

JoeV
Message 3 of 7
Highlighted
Occasional Contributor

Re: I want to play end time alert massage in scheduled conference on rmx 4000/1800

Yes massage is there in conference ivr services and playing. But it not working in actual in between conference.
Message 4 of 7
Polycom Employee

Re: I want to play end time alert massage in scheduled conference on rmx 4000/1800

hi Manoj,
Have you turned on the flag that I asked you to set ?

Also, include the following : "CONF_END_ALERT_TONE" .
This RMX FLAG will have alert audio tone prior to the end of the conference. Default: value is set to 5 mins .

A restart of the RMX is required after adding the flags.
Regards,
Karthik Sivaram

Please remember to "Kudo" a post that helped you and / or "Accept as Solution" if it solves your issue.

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.

Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 5 of 7
Valued Contributor

Re: I want to play end time alert massage in scheduled conference on rmx 4000/1800

Is the IVR service active in the conference or defined in the conference template used to start the conference?

JoeV
Message 6 of 7
Occasional Contributor

Re: I want to play end time alert massage in scheduled conference on rmx 4000/1800

Hi Karthik,
Thanks for Support this audio massage is playing as set values. Can we plan this massage two tomes in same conference one before 10 minutes and second at in end of conference. Is there any method please help me.
Message 7 of 7