• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I am completely new to Polycom world and I have some difficulties in understanding interaction between Polycom elements.

 Let me describe the situation: 

   In the office, there are these Polycom elements: HDX7000 Endpoint, RMX1000 MCU, RSS4000(Video recording server), and        PathNavigator 7.0 installed on Win2003 Server. HDX7000 (192.168.1.1/24) and RMX1000 MCU (192.168.1.2/24) are both              registered  to PathNavigator Gatekeeper(192.168.77.77/24). At the edge of the network NAT is done in such way:

   192.168.1.1 --> x.x.x.1

   192.168.77.77 --> x.x.x.2

I am creating conference at MCU and local endpoint can join it with no problem. My question is which IP external endpoints must use to join that conference too. MCU is registered with Gatekeeper and Gatekeeper is NATted (x.x.x.2).

How I can make that I can join external conferences from my endpoint and external endpoints can join my conference.

Please help, that is very important for me

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.