12-31-2016 04:04 AM
We have procured Polycom RMX 1800 Bridge.
we are able make the calls using DSL internt,leased line , but we are unable to make calls using Mobile data .(Airtel/vodafone/Jio/Idea,etc) .
Please let me know any one is having this type of issue. we are not getting proper support from Polycom team.
12-31-2016 09:00 AM
welcome to the Polycom Community.
It is always useful to include the currently used Software version as issues experienced or a question asked may already be addressed in a newer release.
Also what are the call scenarios you are using?
Do you have a Polycom reference ?
Not having a valid contract or being out of warranty can affect how Polycom can support you. Did you check if you can use Pay Per Incident / PPI ?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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