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RMX 4000 DOES NOT RESPOND TO FACTORY DEFAULT RESET

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Occasional Contributor

RMX 4000 DOES NOT RESPOND TO FACTORY DEFAULT RESET

Hi Guys,

 

I have an RMX 4000 that I have been trying to RestoreToFactoryDefault the entire day, the procedure seems to run ok but once I connect directly with the 169.254.192.10 Control Unit IP, and I put the username / password as POLYCOM / POLYCOM, it just throws it back at me prompting for a username / password. I must have tried all tricks, what might be the issue?

 

Kind Regards,

 

Bethwel

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