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Hi Guys,

 

I've noticed that when dialing end point to endpoint, video calls take up the entr screen without any cut off however when setting up conference calls through the polycom collaboration rpcs800s, i'm getting black bars on the left or right of the video feed.  I tried playing arounf with the video profile settings and resolution settings however no successfull.  Its almost like it stuck in 4:3 ratio and i want it to be 16:9 which utilizes the entire screen.

 

 

Any ideas?

 

 

I've attached a picture to describe what i'm talking about

 

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