06-02-2017 01:04 PM
We experience an intermittient issue wherby during a RealConnect call, the video from a Skype for Business user would freeze briefly on the endpoint (group series).
For other users who are on the Skype for Business AVMCU during the call, the video doesn't freeze, so it doesn't appear to be a SFB issue.
Also if we have a purely endpoint multi party call hosted on the RMX, all is OK. This points to an issue on the cascade link perhaps.
During the video freeze, audio continues fine.
We are using RMX version 8.7.3 and DMA 6.4.1. Skype for Business 2015. All are on premise.
Anyone experienced a similiar issue at all?
06-13-2017 01:42 PM