04-12-2012 10:32 AM
We performed all the correct steps to enable simplified dialing on CMA and RMX.
Steps we performed:
Created Video Profile on RMX
Create Gateway Profile on RMX
RMX H323 IP settings has Gateway enabled
Created Alias on CMA
Created Service on CMA for the Gateway Alias
MCU prefix alias is set to MCU and not Gateway
We receive the following error on CMA when we check the logs of the called performed:
HRAS hsRas 0xdb71cb4, HCALL hsCall 0xc563084, HAPPCALL haCall 0x100005b
Source of Msg is 10.144.25.105:1719 ARQ from Originator
CallType is 0
DestInfo = 90824423567
DestCallSignal is 0.0.0.0:0
SrcInfo = JoubertLeRoux2CMADesktop
SrcInfo = 6277117
Total Bandwidth is 512000 : per side BW is 256000
ConferenceID is 0236a98b-e1b5-d41d-03c3-4abbd8311697
CallID is 0236a98b-e1b5-d41d-03c2-4abbd8311697 ActiveMC is 0
CallReferenceValue is 0x6934
Processing ARQ Processing Dialrule: Name 'Alias' Type 'LocalDS'
**Error**: Can't Get EndPoint list for service '9' : ERROR (C080026D) 'Network IP address not found.'
**Error**: Could not resolve address
**Error**: ARJ sent.
04-24-2012 08:40 AM
There is likely something you have missed. The ARQ in the post indicates the CMA was unable to find the gateway service. Please compare the setup with what you have with the configuration in my attached guide. There is also a troubleshooting section to help identify where the issue may be.
06-20-2012 01:53 AM
Hi, I have the same error as the above...
**Error**: Can't Get EndPoint list for service '9' : ERROR (C0800253) 'Invalid dial string.'
did you resolve your issue?
Also, if I use the dial rule method, the call routes to the RMX as expected, but it seems to go into a loop and creates multiple gateway sessions until the video ports fill up!
See screen shot of this attached...