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Occasional Contributor
Pedro
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Issues with TIP Compatibility "Video and Content" enabled

Hi everyone,

 

We have some meeting rooms that when are reached through CMAD clients (version 5.1 server on 5.5), the RMX gives an "internal communication error" and reboots afterwards. This is what you see, if you are logged in.

 

After some testing we found out that this only happens when the TIP Compatibility option is set to "Video and Content" on the profile of this meeting rooms. If it is on "None" or "Video only", then it works fine.

 

Could please someone advise. We have TIP enabled, because we have often calls from Cisco Telepresence servers.

 

The RMX 2000 running on 7.6.0.173

 

If more information is required please, let me know.

 

Thank you in advance,

 

Pedro