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RMX 1500 Setup - Failed to create IP Service

Hi I Have a RMX 1500 which was reset to factory default I can access the mangement without issue, however when I try to input the Signal Host IP address, Media card Ip address and router IP address I get the following error message when I press ok:

 

Failed to add IP Network Service: Field  value is missing Element - 'RELAY_SERVER_TCP_PORT'

 

I updated software version and tried to restore to a previous version which all loaded as it should bu I simply cant input the media card IP details. Any help or suggestions would be much a appreciated.

 

Thank you,

 

ppatricks