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- Re: RMX 4000 Meeting Room - Video layout not working
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10-24-2014 11:33 AM
Hi, when creqating a meeting room is it possible to create a Video layout, example 7 + 1 option without presentation or lecture mode?
When I create the meeting room and select a video format other than Auto, example 7 + 1, When I dial the meeting room it always defaults back to the single video frame and not the desired layout.
When I look at my Conference profile it is showing the proper video layout but when connected it defaults to the single large frame.
Thanks in advance!
Terry.
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Accepted Solutions
11-05-2014 03:36 AM
@stratta wrote:Hi, I currently am using the 8.3 RMX Manager, I have also tried changing the settings with 8.2.
Conferencing Mode - CP (Continuous Presence)
@stratta wrote:RMX 4000 - MCU Version 7.6.1.138
Does it mean that you use RMX Manager v. 8.x to control RMX v. 7.6?
Version mismatch can lead to unpredictable issues.
11-05-2014 03:36 AM
@stratta wrote:Hi, I currently am using the 8.3 RMX Manager, I have also tried changing the settings with 8.2.
Conferencing Mode - CP (Continuous Presence)
@stratta wrote:RMX 4000 - MCU Version 7.6.1.138
Does it mean that you use RMX Manager v. 8.x to control RMX v. 7.6?
Version mismatch can lead to unpredictable issues.
12-03-2014 03:07 PM
Does it mean that you use RMX Manager v. 8.x to control RMX v. 7.6?
Version mismatch can lead to unpredictable issues.
Thanks Mike_V, that was the issue, running the 7.6 with the 7.6 solved the conference profile problems with the video layout. We were also experiencing strangeness with the h.239 data sharing looks like the version mismatch was causing this as well. Much appreciated, thanks, T.
12-04-2014 12:20 AM
Please note - by default ** starts the Click&View feature and ## starts the Personal Conference Manager (PCM). For more details please refer to RMX Admin's Guide -> "IVR Services" and RMX Getting Started Guide -> "Personal Conference Manager".
Hope this could clarify that cool trick.
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