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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello All,

 

I have configured all neccessary IP for my RMX4000, I have create a user name and password also and now I don't see login and logout.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi jrrambla,

 

I have add user via rmx manager and I think this version is like this as i mentioned above.

View solution in original post

5 REPLIES 5
HP Recommended

Hello Ali,

is this the same RMX that you posted another question => here <= ?

 

Did you get your license issue sorted then ?

 

Also what happened to this RMX => here <= or even this one => here <= ?

 

For other community members it is very important that you follow up your old post's.

 

For this new post please be so kind and provide at least the minimum information like:

 

  • New Install or issue after upgrade?

  • Software Version?

  • Browser Version and Type?

  • Can the RMX Manager access this RMX?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello Steffen,

 

I have already answered for the mentioned post that you have mentioned me.

 

This is a new RMX4000 i have installed.

Software version is: 8.3

Browser verion is Internet Ex. 9

Yes the RMX manager access this RMX.

 

 

 

Thanks and looking forward to hear from you.

Ali Yaqubi

 

HP Recommended

Hi Ali,

 

 

  How did you add the user? (web interface or RMX Manager)? or can you provide snapshot for better understanding?

 

Thanks,

 

 

HP Recommended

Hi jrrambla,

 

I have add user via rmx manager and I think this version is like this as i mentioned above.

HP Recommended

And when you open rmx manager you just connnect and then you need to disconnect your MCU and that is it.

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