Community Manager's Blog

Me Too! Functionality on Community

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎05-09-2013 04:55 PM - edited ‎05-16-2013 03:33 PM

me-too.pngHave you ever looked at someone's forum post and wanted to raise you hand and say "Me Too" (I have the same problem, please help me too!)?

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Polycom® RealPresence® CloudAXIS™ Suite

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎04-16-2013 05:30 AM - edited ‎04-16-2013 11:00 AM

Video-Enabled-Enterprise.pngIn October, Polycom promised that CloudAXIS would transform the industry, offering enterprise-grade video collaboration to everyone. 

 

Over the past few months, as the solution made its way into the hands of my co-workers, partners and customers, we began to see that promise fulfilled.

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Re-framing the "Work from Home" Debate

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎03-08-2013 12:43 PM - edited ‎03-08-2013 04:58 PM

work-from-home.jpgMany of you probably have heard on the news about the Yahoo CEO's recent decision to ban employees from working from home.  This news has sparked a lot of media interests and online/offline discussions.  Some people support it, some don't.  Polycom has posted a response on the www.polycom.com website.

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Introducing New Blog: Polycom Developers / Technology Partners Solution Showcase

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎01-31-2013 01:31 PM - edited ‎01-31-2013 01:32 PM

new-blog.pngHello Community Users, we are very happy to announce a brand new blog on Polycom Community!

 

Come visit the Polycom Developers/Technology Partners Solution Showcase blog!

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Happy 2013! Reminder to let your helpers know you appreciate them...

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎01-15-2013 02:18 PM - edited ‎01-15-2013 02:25 PM

qa.pngHappy 2013, everyone!  Hope you all had a wonderful holiday season.  The Polycom Community site is getting busy again with new posts and new users! Welcome, new users!  And welcome back, existing users!  An important reminder...

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Thank you 2012! Hello 2013!

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager on ‎12-19-2012 04:08 PM

polycom.jpgOh what a year!  Time flies when you are having fun.  It sure was true for our Polycom web team. 

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Want to win $5,000USD?

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎12-03-2012 12:35 PM - edited ‎12-03-2012 12:36 PM

dollar.pngAnyone interested in winning $5,000USD?  

 

Polycom is announcing our FIRST EVER Application Development Contest open to partners, the developer community and independent developers who are interested in solving customer challenges and enabling true solution selling through the development of UC & C applications using Polycom's API's...

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Congrats to Polycom Community Top Contributors and Thank You!

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎11-15-2012 05:43 PM - edited ‎11-15-2012 05:44 PM

thanksgiving.pngIt's the season of Thanksgiving! We at Polycom are extremely thankful for all the support we get from our customers and partners.  

 

On this Polycom Community, we have our community users to thank, especially our Top Contributors, petet, Mike_V, Uwe_Ansmann, Ovg, SteffenBaierUK, Kendo, Alki, Simons, jschertz and more....

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The New Polycom Experience

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎11-01-2012 03:35 PM - edited ‎11-01-2012 03:40 PM

polycom-ux.pngOctober was an exciting month for Polycom.  Every coworker I talked to was involved in planning and/or executing our "largest product launch in Polycom history".  The energy around the office was awesome.  Our team members were looking forward to the big announcement day on October 8.  I was also right in the middle of all these excitement!

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Back to School! Check out the Education Blog for updates!

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎08-28-2012 12:56 PM - edited ‎08-28-2012 01:01 PM

education-blog.jpgIt's end of August, beginning of September. And we all know what that means. It's kids "back to school" time!  Are you an educator looking for effective ways to collaborate and share information in your classroom?  

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Developers take note! NEW Forums Available!

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎07-17-2012 04:57 PM - edited ‎07-17-2012 05:03 PM

developer-community.jpgA year ago, I have blogged about the introduction of the Support Community and Developer Forum.  Things have changed since.... The Support Community is doing well with many users posting Q&As; while the Developer Forum now has a new mission... Click on "Read more" below to find out.

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What is RSS? And how do I subscribe?

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎07-09-2012 03:31 PM - edited ‎07-09-2012 03:48 PM

rss.pngHave you seen this orange icon before on other people's websites?  This is the universal icon for "RSS".  Throughout the entire Polycom Community site, you might see an option for you to "Subscribe to RSS feed".  So, what is RSS? 

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Polycom Community Asian/APAC Support Forums: 中文, 한국어, 日本語

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎06-20-2012 10:37 AM - edited ‎06-20-2012 12:40 PM

international.pngDo you read and type Chinese 中文, Korean 한국어 or Japanese 日本語?  Do you wish someone can read your post in Asian characters and reply back in same?  Wait no more. Welcome to our first three Asian Support Forums!

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Polycom YouTube Channel

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎06-04-2012 03:54 PM - edited ‎06-20-2012 11:03 AM

polycom-videos.pngHello Social Folks!  Videos are a big part of Polycom business, our video solutions allow people to connect virtually anywhere, anytime. Polycom communicates to the world via lots of videos too.  One of the best places to display the videos are, of course, YouTube.  Did you know that there is a Polycom Channel on YouTube?

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Meet the NEW Polycom!

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎05-24-2012 01:03 PM - edited ‎06-20-2012 11:03 AM

polycom-logo.jpgHello All!  We have a piece of very big news today!  Polycom has a new brand identity! Check out our new logo!  Read more to see the story behind the new logo.

 

 

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Lithium Conference 2012

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎05-04-2012 03:53 PM - edited ‎05-04-2012 04:22 PM

hero.pngJust finished attending the Lithium Conference 2012.  This year, the theme was "Heroes".  Lots of keynotes speakers presenting great knowledge. It was, indeed, a very interactive and informative event.  

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Tweet Tweet!

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎01-11-2012 10:12 AM - edited ‎01-11-2012 10:15 AM

twitter.jpgDo you use Twitter?  Are you aware that there is a Twitter box on this Polycom Community site homepage?

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Happy Holidays to All!

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎12-20-2011 09:15 AM - edited ‎12-20-2011 09:16 AM

holiday.jpgDecember is a special month.  People are celebrating the end of the year and welcoming the new year.  It's the season for giving and sharing.  All over the world, people are donating clothes, toys, food and sharing good wishes among each other.  

 

Just a reminder, one good way to share on this community site is to offer your knowledge to other community users....

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thanksgiving.jpgTo those of you who celebrate the Thanksgiving Holiday... I wish you and your family a wonderful Thanksgiving!

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Copy and Paste Bug Fixed

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎11-11-2011 09:22 AM - edited ‎11-11-2011 09:25 AM

bug.jpgGood news! The copy and paste bug on the Polycom Community site is fixed in one of the recent Lithium releases.  Thanks to you, our community users, for reporting the issue to us!  Please keep your feedback coming so that we can continue to improve!

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Trying out FAQ Post on Community

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎10-13-2011 05:06 PM - edited ‎10-13-2011 05:09 PM

faq.jpgVery often in the Support Community, we see the same kinds of questions being asked multiple times by different people.  While we usually suggest users to leverage the Search functionality on the Polycom Community site, we are also trying something new called "FAQ" post....

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Have You Helped Someone Lately?

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager on ‎09-23-2011 01:23 PM

help.jpgHello Community Users!  

Many people come to the Polycom Community site with questions.  And many good folks at Polycom are dedicated to help answering questions.  But have YOU thought about helping other people by answering their questions as well?

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New Industry Communities and Changes

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎09-08-2011 02:41 PM - edited ‎09-08-2011 02:46 PM

new.jpgDid you notice something new on the Polycom Community?  This morning our homepage has changed a little.  We have added four new Industry Communities, re-organized a couple of Support Forums, and created a "Blog" area....

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Reminder about the Community Feedback and Suggestion Forum

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎08-26-2011 01:34 PM - edited ‎08-26-2011 01:35 PM

reminder.jpgHello Community Users!  I am seeing more and more Polycom users posting questions on this Polycom Community site.  This is awesome and we thank you for your participation!

 

Just wanted to quickly remind you that we have dedicated forums for specific support questions.  Please make sure you post in the correct forum, so that our moderators and other Polycom users can see them and answer your questions.  

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thankyou.jpgDid you know that every time someone gives you a kudos on your post, the system records it and displays the kudos on the community kudos module as well as the kudos leaderboard page?  I just checked the leaderboard page and was happy to see we have quite a lot of our community users who were given kudos by someone!

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Where do you go when you are online?

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager on ‎07-22-2011 06:06 PM

web.jpgThe web is a big place but it also is a very small place.  With one click, you can visit anywhere in the world within seconds.  You can chat with your friends and family. Check out their latest Facebook status.  Look up a former colleague.  Ask a question or offer help to a stranger.  

 

What are your favorite websites for personal and business use?

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What's Going On at Polycom?

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎07-15-2011 05:27 PM - edited ‎07-18-2011 08:13 AM

news.jpgHeard about a new Polycom product that just came out?  Curious about a new partnership Polycom has just announced?  Wonder what Polycom is doing in areas outside of the United States?

 

Have you checked out the "What's Going On at Polycom" forum yet?

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Hyperlink Best Practice

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎07-08-2011 05:25 PM - edited ‎07-08-2011 05:29 PM

link.jpgHello Community Users, many of you have been posting on the site. Thank you very much and please do keep posting!  When you are posting, you have many options to include information in your thread.  You can insert a picture, modify your font style, color and size, add a smiley face and insert a hyperlink.  Today I'd like to talk to you about some best practices when inserting a hyperlink in your post....

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Looking for Help navigating or using the Polycom Community?

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎07-01-2011 04:38 PM - edited ‎07-01-2011 04:38 PM

help.jpgNew to the Polycom Community?  Welcome!!!  

 

We have created the community to provide a platform for users to connect with each others, with Polycom employees and with industry experts to exchange ideas, post questions, answers and share informationn.  Since this is a new site to many of you, you might have some questions when you navigate the site.   Looking for help?

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What is that Green Checkmark I see on some forum posts?

by Polycom Employee & Community Manager polylily Polycom Employee & Community Manager ‎06-24-2011 01:04 PM - edited ‎06-24-2011 01:08 PM

checkmark.jpgThe Support Community has launched for a week on our Polycom Community site and we already have seen quite a number of Q&As between Polycom customers and employees.  Some of your might notice that in some posts, there is a little green checkmark next to a reply.  Wonder what that is?

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