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Polycom Calander Addin 1.0.9 not displaying properly in Outlook 2010



Within our company we use the above addin fine, but we have a internal customer where it refuses to work properly. The display is all wrong and information not appearing as it should (Please see the attachment)


We have reinstalled office , the addin but not sure now what else to try as we dont really want to reimage the laptop as that wouldnt benefit from finding out what is wrong.


Many Thanks