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websuite 2.0.1 browser plugin individual download?

HI guys

 

We're currently running websuite 2.0.1. Is there an individual link for a plugin install exe for desktops?

 

We have some users not getting prompted to install the plugin when logging into websuite. Sometimes we can troubleshoot this remotely by tuning security settings/anti virus but it's a relatively difficult and time consuming issue to pin down since we are dealing with individual conflicts on a case by case basis.

 

I figure a direct link to the mac and windows rpws.exe could bypass but can't find anything through on this site or the user guide so far