• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Unit has video as it shows local camera feed. No menu or directory will display at startup, and light on front of unit continually blinks. Seems to be an issue with the software loading correctly. Has anyone experienced this behavior? Thanks.

3 REPLIES 3
HP Recommended

Are you using VGA out for your monitor? If so you will need to use the S-Video, Composite, or Component port listed in the one box for monitor one. 

HP Recommended

We are using composite out to the televsision. This unit has been in operation for roughly two years, just started acting up yesterday. The light on the front of the unit constantly blinks even after the time it would normally have loaded up, so I am curious if it is a software issue.

HP Recommended

Have you tired a factory reset? You can do this by turn on the unit and holding do the reset button for 15 seconds in the front flip down panel. This will reset all settings so you will need to the QDX back up. This might fix any issue your are having with the software. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.