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- SoundStructure w/ PTC Mute
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11-25-2015 08:25 AM
SoundStructure (1.7.2) SoundStructure VoIP Interface (5.4.0.10182) in a Lync 2013 environment with a PTC (Panel Software: 1.11.0-15 OS Version: 1.11.0-14 Kernel Version 2.6.32)
When in a Lync Call and a presenter mutes the SoundStructure there is no indication on the PTC that the SoundStructure has been muted, also when the presenter removes the mute, there is no method to un-mute the SoundStructure as there is no idnicatino on the PTC.
I believe the PTC is referencing a mic mute and Lync a phone audio mute.
Ideas?
James
Solved! Go to Solution.
Accepted Solutions
12-15-2015 07:57 AM
Resolved this with 2 events as shown in the attached screen shot.
A clink mute mapped to Phone Out and a Phone Out mapped to clink mute.
James
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