SoundStructure (1.7.2) SoundStructure VoIP Interface (126.96.36.19982) in a Lync 2013 environment with a PTC (Panel Software: 1.11.0-15 OS Version: 1.11.0-14 Kernel Version 2.6.32)
When in a Lync Call and a presenter mutes the SoundStructure there is no indication on the PTC that the SoundStructure has been muted, also when the presenter removes the mute, there is no method to un-mute the SoundStructure as there is no idnicatino on the PTC.
I believe the PTC is referencing a mic mute and Lync a phone audio mute.
Solved! Go to Solution.