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Frequent call drops with PVX

Occasional Visitor

Frequent call drops with PVX

Hi, I have a location running PVX on a Windows 7 PC. When thaey call the home office the call will drop at 20 seconds every time! I have opened up the corrects ports on their router with no success. The user took the pc home and connected wth no problems. Not sure what to do next. Any help would be appreciated. Would rather not move to Skype.

 

Thanks

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