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CSI
Occasional Visitor
CSI
0

Visual Concert FX / VS4000 Dual Stream Drops Off

[ Edited ]

Hello,

I am connecting point to point VS4000 units with Visual Concert FX units. The second stream starts when the play button is pressed and seems to work fine but at random the second stream stops, If I press the play button the second stream starts right back up, the main stream always stays fine. This might happen three times in an hour or it might not happem for a whole day. I have connected using a combination of about 16 different VS4000 units so I don't think it is any one unit that is causing the problem. I am using these on a college closed network, Any info would help.

Thanks

Polycom Employee
Kendo
0

Re: Visual Concert FX / VS4000 Dual Stream Drops Off

At first glance it sounds like bursty traffic. Are you running any QoS?

Ken
Polycom
Sr. Product Support Technician