08-09-2012 10:48 AM
We have gone thru the motions of successfully creating a database archive of our CMA on v5.5 software
We have then successfully re-imaged the CMA with v6.0 DVD, upgrade it to v6.0.1 and then applied the latest patch 4
We then upload the database archive and the CMA successful reboots, once the CMA has come back up we login with the expectation that we will see all the site information, endpoints, users ect - but alas we have nothing !!
The only indication that the CMA has taken the database archive is the fact we can see the xmpp.bak ReadiManager.bak and Logger.bak files that were present on our v5.5 viewable under Admin - Database Backup Files but with serial console access no longer available in v6 we can't restore from these.
Help would be most appreciated !!
08-13-2012 08:00 AM
We have managed to get this resolved.
The problem was that we had and older version of the CMA v5.5 Pre Upgrade patch - CMA-patch_18.104.22.168-74724
The latest and correct version to use is CMA-patch_22.214.171.124-88290