CMA User creation error

soundararajan · ‎07-20-2012

HI We are installing Polycom CMA 4000. When we try to create a CMA desktop user profile on CMA server it’s not getting created on the server and the system is generating an error message. Herewith attached the Error screenshot for your kind reference Request you to kindly assist us on this

SteffenBaierUK · ‎07-20-2012

Hello soundararajan,

welcome to the Polycom Community.

Did you recently upgrade this system from 5.x to 6.0?

I found some internal reference to your @0@ error and would recommend that you contact Polycom Support via your Polycom Reseller.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a web service request or call us .

Above is necessary in order to track issue internally within Polycom.

Please ensure to always check the VoIP FAQ , PSTN FAQ or RPM FAQ

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.

soundararajan · ‎07-21-2012

Hi Steffen

we are not upgrade the sysem.As per CMA cofiguration screen it shipped on 5.1.0 version.May be our polycom distributor is upgraded the system.Plz find below the CMA configuration.

Regards

Soundar

soundararajan · ‎07-21-2012

Hi Steffin

Issue was resolved by re-install the OS and CMA.

CMA User creation error

Re: CMA User creation error

Re: CMA User creation error

Re: CMA User creation error