03-29-2017 04:22 AM
we are facing an issue of call disconnection as soon as the other party answers the call, going through the call events in DMA i can see that all signalings works perfect(Alerting and call connect are all recieved and processed well)until my unit sendmasterslavedetermination and terminalcapability. After which the far end responds with a Q931 release complete
interestingly the VTC call back site 18.104.22.168 is the only party i can make call to. i would be greatfull if any one can me a clue to fix this issue.
03-29-2017 04:37 AM
Hello Sijin Prakash,
welcome back to the Polycom Community.
A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution".
If they are in this state nobody finding them via a community search will know if an answer or advice was useful and has helped you.
Could you therefore kindly go over them and mark or answer as appropriate ?
If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilize the community more efficiently.
In addition what is the currently used software version?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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