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I'm trying to setup one provisioning server for the Trio 8800, RealPresence 500, and VVX 201 and was hoping someone knew what the product, model, or part number mapping was for each of them. I'm using UC v5.5.0.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello mmoncrief,

Just to elaborate:

 

  • A GroupSeries would look in the Root Directory for
    /rseries/info.txt, followed by /rseries/platform/current/release.sig and /rseries/platform/current/release.txt 

  • A VVX, SoundStation, SoundPoint or a Trio would look for
    {PartNumber}.sip.ld or sip.ld and the VVXLocalization and languages Sub Directory

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

2 REPLIES 2
HP Recommended

Hello mmoncrief,

welcome to the Polycom Community.

I am not 100% sure what exactly you are planning as the GroupSeries is not provisioned like a phone but by all means you could setup one HTTP server and the phones or the GroupSeries could load their software from there.

 

There is no real need for Part Numbers as the Phones would always try to download their Part Number.LD files and the Group would search for a certain Sub Folder for the Software etc.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.


Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello mmoncrief,

Just to elaborate:

 

  • A GroupSeries would look in the Root Directory for
    /rseries/info.txt, followed by /rseries/platform/current/release.sig and /rseries/platform/current/release.txt 

  • A VVX, SoundStation, SoundPoint or a Trio would look for
    {PartNumber}.sip.ld or sip.ld and the VVXLocalization and languages Sub Directory

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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