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AHK
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RPRM Plus sign is missing under Network Device > Instances

Dear All, I just installed RPRM and licensed it offline. When i attempt to add instance i realized that the plus sign which should exist under RPRM Network Device-Instances menu is missing. Thus i cannot add and license any other RPP components such as DMA, RPAD, RPCS. Is there sth. i missed? Have you ever encountered such an issue before? Pls. refer to the attachment. Regards.
AHK
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Re: RPRM Plus sign is missing under Network Device > Instances

Meanwhile rprm version is 10.0.1
Polycom Employee
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Re: RPRM Plus sign is missing under Network Device > Instances

Check and make sure that the user account you are using has the Device Administrator role assigned to it.

 

Mike

 

Michael K. Bromley, CVE, CCENT, WCNA, VCA-DCV
Technical Lead
Infrastructure Technical Support Center
AHK
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Re: RPRM Plus sign is missing under Network Device > Instances

You are right. Thank you very much