VBP5300-E alias manipulation and addres stripping behaviour

[remivanessen]

Hello..

We have connected our Polycom and Cisco environment by use of a CMA and a VCS. This works fine.

Now we have added a VBP-E for Polycom connections to the "outside world" as a trusted neighbour. The VBP-E is in embedded gatekeeper mode.

The problem is that the VBP-E keeps stripping of the data after the @. So 12345@polycom.com arrives at our VCS-expressway as 12345. As we serve multiple domains at our VCS-expressway we need the domain.

Is there a way to disable this default behaviour of a VBP-E of addressstripping? There are alias manipulation rules to do this anyway.

Kind regards, Hans

[Alki]

In the VBP Web GUI under VoIP ALG --> H323 --> Alias Manipulation is where the VBP alias manipulation rules are configured. By default, it has four rules, and two of them are as follows:

Those rules will strip everything after the @ symbol in a dial string, so you probably want to remove them.

[remivanessen]

Hi, Thanks for this reply, but removing those rules doesn' t matter. It still doesn't send the part after the @ We even tried name@ip-address@domain, but only the name arrives at our VCS. It looks like that as soon the domain/ip-address is contacted only a name is send. Regardless of what is done with alias manipulation. Renards, Hans

[Alki]

Remi,

What version is your VBP running? If it is a version 11 VBP, then removing all of the alias manipulation rules should prevent it from modifying the dialstrings at all.