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‎01-14-2016 03:44 AM

HP Recommended

Need Suggestion.

 

We have customer who need to have a video conference setup on Wi-Fi. We tested the Polycom RPD but the issue is that the customer unable to dial in but we are able to dial to the customer from bridge (Polycom RMX 4000)

I am 100 % sure the issue is NAT / Wi-Fi as when we tested the application using Public IP it works fine always.

 

Please Guide

 

Laptop with WI-fi <------> Polycom VBP <-------- > Polycom CMA 5000 <--------------> Polycom RMX 4000

1 REPLY 1

‎01-19-2016 06:00 AM

HP Recommended

As far as the Polycom infrastructure is concerned, it makes no difference if the network connection is over a wired connection or wireless. One thing I would check is if the subnet that encompasses the wireless network is included in one of the CMA sites. If it isn't it would be considered an Internet/VPN call and most likely be routed through the VBP.

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