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- HP Community
- Poly Video Conferencing
- Collaboration & Conferencing Platforms
- Re: encrypted calls
Create an account on the HP Community to personalize your profile and ask a question
03-09-2015 11:52 AM
Hello.
I have a difficulty to make encrypted call history.
We use the following architectures. DMA (v 6.0.2build_11), ResourceManager (8.3.0.0), RMX 2000 (7.8.0.246), CODECs HDX 6000 and 7000 (v3.1.2-35267).
I am not able to make the encrypted call. With some settings the call can not be completed and other the connection is established but is not encrypted.
I appreciate the help ...
Solved! Go to Solution.
Accepted Solutions
03-25-2015 07:28 AM
What was changed so that they make encrypted calls with H.323 protocol is:
1 - Set the profile in encryption RMX in "When possible"
2 - Position the encryption codec profile in "When possible"
3- Check if the encryption flag is enabled in RMX, see manual which is best for your situation.
Thank you.
03-19-2015 08:30 AM
Hello Saulo Correa,
welcome to the Polycom Community.
Where are the End Points located that have issues connected as an encrypted call ?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
03-25-2015 07:28 AM
What was changed so that they make encrypted calls with H.323 protocol is:
1 - Set the profile in encryption RMX in "When possible"
2 - Position the encryption codec profile in "When possible"
3- Check if the encryption flag is enabled in RMX, see manual which is best for your situation.
Thank you.
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