01-13-2017 09:37 AM
We face a problem that "Invalid User Name or Password" message appeared when trying to log on to the Polycom CMA 4000 using CMAD or Polycom RealPresence Desktop or Mobile .
EveryDay , I made Enable User and Unblock User for all registered Users on Polycom CMA 4000 , Software Version of CMA : 6.0
Please , We want fix the problem as soon as possible.
01-16-2017 11:30 PM
welcome back to the Polycom Community.
Could I kindly ask you not to "bump" your post?
Someone will answer if they can.
If you are having issues with your reseller please contact myself via private message and list some of your serials so I can look this up and forward to the right team.
Polycom Global Services