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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎07-29-2016 10:59 PM

HP Recommended

I purchased a SoundStation2 Expandable Conference Phone with a part number of 2200-16200-001 but a 2201-16200-601 came in the box.

 

What is the difference?  I am in the U.S.- is the 2201-16200-601 the correct phone for use in the U.S.?

3 REPLIES 3

‎07-30-2016 03:27 AM

HP Recommended

Hello poly2,

welcome to the Polycom Community.

Usually the whole Kit has a part number and the individual components have their own. Does it come with a US Power Lead?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎07-30-2016 02:19 PM

HP Recommended

Yes, it does have a US power lead.  Part number 2201-16020-601.

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‎08-01-2016 11:44 AM

HP Recommended

Steffen, is this unit the correct one intended for the US market?  When I received the unit from Amazon in the mail, the original Polycom packaging had already been opened.  The phone looks new, but I am not sure, and now I wonder if the phone has been switched for one intended for another country.  Or perhaps the phone is not new.  That is why my question about part number intended for the US market.  I want a phone that has all the correct features for the US market.

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