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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

We recently purchased a Polycom Soundstation 2 and tried to install it. I followed the guide and still it does not make a call or a dial tone?

2 REPLIES 2
HP Recommended

Hello Cherlowe,

welcome to the Polycom Community.

Is this a brand new SoundStation 2 and does the line you try t connect it to deliver an analog extension?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

The box says Polycom Soundstation2 Full Duplex Conference Phone VTX1000. I've checked and it is NEC SV8100 Multi Line Telephone.

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