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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Just connected my Polycom device and have no power to it, ie. no startup screen.  Need advice.

1 REPLY 1
HP Recommended

Hello SRCAA,

welcome to the Polycom Community.

It is always useful to provide as much information as possible so we can try to help:

 

  • Is this a brand new unit?
  • Do you use PoE or the Power Adapter?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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