Occasional Visitor
Posts: 1

Problem with Soundstation Duo when connect PC



We have a Soundstatio Dou, with the Polycom Mobile-Connector-Cable (for iPhone and “other”).

If I Connect it to my Mobile (Samsung S4) it work perfectly.

If I connect it to a Laptop (Thinkpad X220 or MacBook) the Mic of the Laptops are still been used.

The Soundstation Speaker is activated, but the Mic of the Soundstation seems to be unconnected.

Is there any hint, Idea, other cable or adapter that could help?


Thank you very much!


All the very best



P.S.: Ah, and I tried the 2.5mm config. It doesnt matter if I use the mobile- or PC-Config. The issue keeps the same

Polycom Employee & Community Manager
Posts: 13,091

Re: Problem with Soundstation Duo when connect PC

Hello aranha,

welcome to the Polycom Community.

Unfortunately newer PC's have Microphone and Speaker on the same socket so the old 2.5mm cable does not work for this and the newer Phone cable is for phones only.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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