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Procedure for soundstation 2w with call manager express

SOLVED
Occasional Visitor

Procedure for soundstation 2w with call manager express

Hi Team,

 

I have Polycom soundstation 2w and I am trying to add with cisco call manager express v10.5 . I have tried in all way to configure but can't. So please help me on this.

 

Regards,

rajpat

Message 1 of 6
5 REPLIES
Polycom Employee & Community Manager

Re: Procedure for soundstation 2w with call manager express

Hello rajpat,

welcome to the Polycom Community.

SS2W is an analog phone so it simply needs an analog port. I am unsure how other Polycom community members can help you with this and you may want to post in a community for Cisco.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 6
Occasional Visitor

Re: Procedure for soundstation 2w with call manager express

Hi Steffen Baier,

 

Thanks for your reply. I need some help as i am unable to find the MAC address for this device also need to know do v have to set the ip address manually if so please guide me how to set the ip address for the device.

 

Regards,

Rajpat

Message 3 of 6
Polycom Employee & Community Manager

Re: Procedure for soundstation 2w with call manager express

Hello Rajpat

As this is an analog phone it has neither of these

Steffen Baier
Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 4 of 6
Occasional Visitor

Re: Procedure for soundstation 2w with call manager express

Hi Steffen Baier,

 

Can you guide me how to set the IP address to the phone

Message 5 of 6
Polycom Employee & Community Manager

Re: Procedure for soundstation 2w with call manager express

Hello

Please understand that this device does not have an IP. It is an analog phone and not an IP phone
Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 6 of 6