Reply
Occasional Visitor
rfatemi
0
Accepted Solution

SoundStation 2 and VOIP phone lines

The phone lines in my office are all VOIP.  I just purchased a SoundStation2 and connected the AUX output of my phone to the Interface module.  I am not able to get a dial tone on the console.  Does SoundStation2 work with VOIP?  Or do I need a different model?

 

 

Polycom Employee & Moderator
SteffenBaierUK
0

Re: SoundStation 2 and VOIP phone lines

Hello rfatemi,

welcome to the Polycom Community.

The SoundStation 2 is an analog phone and will only work with an analog phone line.

 

The AUX port on the Interface Module can be utilized to connect to an external Speaker System and is only an output.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

Above is necessary in order to track issue internally within Polycom.

Please ensure to always check the VoIP FAQ , PSTN FAQ or RPM FAQ

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.
Occasional Visitor
rfatemi
0

Re: SoundStation 2 and VOIP phone lines

Thank you - what should I look for when purchasing a Polycom model to ensure this works with VOIP lines?

Polycom Employee & Moderator
SteffenBaierUK
0

Re: SoundStation 2 and VOIP phone lines

Hello,

 

it depends on the room size etc. but you could look at a SoundStation IP 5000.

 

Best Regards

 

Steffen Baier

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

Above is necessary in order to track issue internally within Polycom.

Please ensure to always check the VoIP FAQ , PSTN FAQ or RPM FAQ

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.