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SoundStati on 2 and VOIP phone lines
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06-08-2012 08:29 AM
The phone lines in my office are all VOIP. I just purchased a SoundStation2 and connected the AUX output of my phone to the Interface module. I am not able to get a dial tone on the console. Does SoundStation2 work with VOIP? Or do I need a different model?
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Re: SoundStati on 2 and VOIP phone lines
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06-08-2012 08:31 AM
Hello rfatemi,
welcome to the Polycom Community.
The SoundStation 2 is an analog phone and will only work with an analog phone line.
The AUX port on the Interface Module can be utilized to connect to an external Speaker System and is only an output.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a web service request or call us .
Above is necessary in order to track issue internally within Polycom.
Please ensure to always check the VoIP FAQ , PSTN FAQ or RPM FAQ
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.
Re: SoundStati on 2 and VOIP phone lines
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06-08-2012 08:34 AM
Thank you - what should I look for when purchasing a Polycom model to ensure this works with VOIP lines?
Re: SoundStati on 2 and VOIP phone lines
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06-08-2012 10:13 AM
Hello,
it depends on the room size etc. but you could look at a SoundStation IP 5000.
Best Regards
Steffen Baier
The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a web service request or call us .
Above is necessary in order to track issue internally within Polycom.
Please ensure to always check the VoIP FAQ , PSTN FAQ or RPM FAQ
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.
