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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎04-20-2016 02:36 PM

HP Recommended

We purchased multiple SoundStation 2W systems for use in our conference rooms. I set the initial unit up just fine, and is working with no issues. The second unit I attempted to setup has the 3 red lights lit up on the top of the console, but nothing on the LCD screen. These units are brand new.

1 REPLY 1

‎04-20-2016 03:18 PM

HP Recommended

Hello john.barnes12,

welcome to the Polycom Community.

Please contact your Polycom reseller so they can issue an RMA


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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