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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi.

I've been upgrade Polycom SoundStation 2W, unfortunately in step 3 pc last connection with soundstation.

At this moment, soundstation only blink red and on screen nothing loading.

How can I repait it?

Please help...

Peter

2 REPLIES 2
HP Recommended

Hello Peter,

welcome to the Polycom Community.

I have never heard of a SoundStation 2 W doing this without showing anything on the display when a Upgrade failed.

 

What Operating system did you use to update ?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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HP Recommended

Hi.

 

Thank for you reply.

 

Yes, upgrade was broken on 3 step and on display don't display anything.

 

But.

 

After 18 hours, on AC adapter, Soundstation wakeup!

 

Why, how it's possible if I start update with full battery and on AC adapter?

 

At this moment I realy wonder: try again update or not...

 

 

 

Piotr

 

 

 

 

 

 

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