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Occasional Visitor
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VTX1000 produce a beep sound while on standby every 30mins

Hi guys.

 

my company just bought a vtx1000 with subwoofer 3months ago and it was working fine until last month.

 

It started producing a one bleep tone every 30mins or so. keeps repeating. It will not happen if the phone is in use.

 

I have tried reset the phone but it did not go away. I disconnected the subwoofer and it did no go away. The only way to make it stop is to power off the thing.

 

Anyone have any idea? is it a faulty?

Polycom Employee & Community Manager
Posts: 12,792
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Re: VTX1000 produce a beep sound while on standby every 30mins

Hello Isin,

welcome to the Polycom Community.

What is the serial number of the VTX and can you upload a quick video of this?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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