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JMM
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JMM
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VoiceStation 300 (is mine DEAD, or just SICK?)

All,

 

My VoiceStation 300 suddenly went non-functional yesterday - nothing but constant bright red mute lights all around (silent, no call in process, no outbound dial tone, no response on any buttons/keys, etc.)...

 

Unplug / re-plug = same status.  Disconnect / reconnect cables = same status.

 

Would appreciate any suggestions on how to revive; or perhaps somebody could offer confirmation that it has sadly passed away.

 

Thanks.

Polycom Employee
Samuel_F
0

Re: VoiceStation 300 (is mine DEAD, or just SICK?)

JMM,

 

Unfortunatly there isnt much else to do in terms of troubbleshooting.  I'd recomend giving 1-800-POLYCOM a call with the serial number handy to see if your unit is still in warranty and eligible for a replacement.

 

Hope this helps.