09-07-2016 06:40 AM
09-07-2016 06:42 AM
welcome to the Polycom Community.
Polycom manufactures multiple local versions of our Phones and most likely the region you are using the phone in does not have this feature.
The guides are often general guides covering the global versions of the hardware.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services