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Occasional Contributor
bzelissen
0

How to adress API (RealPresence Mobile) in Ios or Android ?

Is there a way to initiate a call through the usage of a url, from an iOS or Android device?
In other words, is it possible to call a person (from an iOS or Android device) by simply activating a url containing the following data: polycom://(number) ?
I tried multiple some obvious url formats but none seam to work.

Polycom Employee & Moderator
SteffenBaierUK
0

Re: How to adress API (RealPresence Mobile) in Ios or Android ?

Hello bzelissen,

 

as far as I am aware in Basic Mode the RPM App only supports IP dialing.

In Professional mode E164, Alias or IP Address dialing are possible.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

Above is necessary in order to track issue internally within Polycom.

Please ensure to always check the VoIP FAQ , PSTN FAQ or RPM FAQ

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.
Occasional Contributor
bzelissen
0

Re: How to address API (RealPresence Mobile) in Ios or Android ?

Hello Steffen,

 

We use RPM in combination with the CMA 6.x and the vbp-st. What we are trying to do is to open and automatic dial a number from a different app. So just like when you receive a mail with a link that opens the app (already having good login credentials ) and then automatically calls a number.

 

Is the question clearer?

Occasional Contributor
bzelissen
0

Re: How to adress API (RealPresence Mobile) in Ios or Android ?

What we are looking for is called IOS URL scheme that polycom programs in to the realpresence mobile app.

 

https://developer.apple.com/library/IOs/#documentation/iPhone/Conceptual/iPhoneOSProgrammingGuide/Ad...

Polycom Employee & Moderator
GlennDavis
0

Re: How to address API (RealPresence Mobile) in Ios or Android ?

I will forward your question to our Engineering team.  I have researched the data I have and could not find the answer for you.  Once I get a reply from them I will update this thread. 

 

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Glenn Davis

Polycom Global Services

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.

Please also make sure to check the below link for more RPM information
http://support.polycom.com/PolycomService/support/us/support/video/realpresence_mobile/realpresence_mobile_overview.html
Polycom Employee & Moderator
GlennDavis
0

Re: How to address API (RealPresence Mobile) in Ios or Android ?

Just noticed I did not respond to this.  Sorry! 

 

I have heard back and the IOS URL scheme is currently not supported but we will look more into this for the future.  I will send you a PM to continue this conversation as my development team would like some more details from you on this. 

 

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Glenn Davis

Polycom Global Services

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.

Please also make sure to check the below link for more RPM information
http://support.polycom.com/PolycomService/support/us/support/video/realpresence_mobile/realpresence_mobile_overview.html