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Occasional Contributor
Posts: 3
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IOS Mobile App Iphone

I might be missing something here but I cannot figure out how to change between the front and rear camera through the ios mobile app for Iphone.  Also I notced the picture does not rotate so I have to have the phone always on its side horizontal rather than being able to hold it upright vertically, any help on this would be appreciated.

 

Thanks

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Polycom Employee & Community Manager
Posts: 13,314
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Re: IOS Mobile App Iphone

Hello MattHumbert,

welcome to the Polycom Community.

I am not sure there is an option to swap and the horizontal layout is WAD as you want to use most of the screen aka 16:9

 

That is how a TV signal is broadcasting and watched on screens and TV's

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Occasional Contributor
Posts: 3
0

Re: IOS Mobile App Iphone

Actually being able to swap the cameras between the front and rear is really important in providing complete functionality and I am sure is really easy to add.  I believe the same way on holding the phone up right and the video rotates to accomodate the phone position.  Having these functions enhances user preference and should be seriously considered especially with the development of these features being really easy to implement.

Polycom Employee & Community Manager
Posts: 13,314
0

Re: IOS Mobile App Iphone

Hello MattHumbert,

Do you move your TV at home into an upright position just because someone likes to hold the phone that way ?

 

The RPM and RPD software is free and works as is and participating in a Video Conference where everyone else utilizes professional equipment might not appreciate you wanting to send the Video in an unnatural position.

 

We have information within the FAQ how to raise a feature request.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.