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‎10-20-2011 10:03 AM

HP Recommended

When I use RealPresence, on an iPad 2, internal to our intranet, the application works fine.  I am having trouble connecting externally and I need to know what ports need to be opened to allow this to work.  Thank you.

2 REPLIES 2

‎10-20-2011 02:53 PM

HP Recommended

Let me correct my last post, It seems that NAT is not supported at the moment, to do any network translation, the device would have to be registered to a gatekeeper.

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‎10-25-2011 06:38 AM

HP Recommended
Just some more info that may be of assistance: ports should be the same as used by CMAD 5.2 with the exception of XMPP Inbound ports: Port Function 80 (TCP) HTTP 1720 (TCP) H.323 Signaling 1719 (UDP) Registration, Admission, and Status (RAS) 3230 - 3237 (TCP) Call Signaling 3230 - 3237 (UDP) Media (RTP/RTCP) 5060 SIP Outbound ports: Port Function 443 (TCP) Provisioning, Monitoring, Help Files, HTTPS 389 (TCP) LDAP 5060 SIP 1720 (TCP) H.323 Signaling 1719 (UDP) Registration, Admission, and Status (RAS) 3230 - 3237 (UDP) Media (RTP/RTCP) - depends on receive ports negotiated by far end video endpoint
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