10-25-2016 07:57 AM
Does the Real Presence Desktop software support 1080p resolution ?
Currently using Real Presence Desktop 188.8.131.52261 with Aver VC520 camera but it would appear that video is no higher than 720p.
10-25-2016 07:59 AM
Hello Scott Cummings,
welcome to the Polycom Community.
The Real Presence Desktop does only support 720 at present.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
10-25-2016 08:17 AM
Thanks for that, To be honest I don't think we are even getting 720p after talking to my collegues in IT Support, Is there a way to force it to use 720p output either in the registry or some configuration file ?