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BGi
Occasional Visitor
Posts: 1
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[RealPresen​ce Mobile / RPM 3.5] DTMF detection problem

[ Edited ]

Hello,

 

I have a problem with the RealPresence Mobile app when I try to join a multipoint conference.

 

Indeed in order to reach the multipoint conference with some HDX 6000, I have to type a conference ID with the DTMF keypad, but the tones are not detected, that's why the typing of the conf ID is impossible.

 

Currently, I'm not able to join a multipoint conference with my smarphone (Samsung Galaxy S6), which is very annoying.

 

Thank you in advance.

 

Best regards,

BGi.