RealPresence Mobile Stop/Disconnect after 90 seconds

[Apokalypso]

Hello,

the Connection between a realpresence Mobile application from an ipad/iphone to an internal CMA Desktop hold only 90 seconds. After that, it stops and it looks like a normal disconnect, without any error message.

We are using a CMA 4000 and a VBP 5300ST in our network. A connection between an external CMA Desktop and an internal CMA Desktop can hold longer than 30 minutes.

Is there a difference between the connection of a realpresence Mobile and a CMA Desktop to a internal CMA Desktop?

Do you need any more Information from me?

Best regards

Adam R.

[Uncle_Bob]

Does the RPM system use a router with a 90 second H.245 timeout?

[Apokalypso]

Excuse me for late answer. It was an intern W-Lan problem. It had nothing to do with the Firewall or a polycom hardware.

Best Regards

Adam R.