• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

All,

 

RealPresence Desktop and Mobile 3.8 has been released. Links to software and release notes are below.

 

  • What’s New for RealPresence Desktop Version 3.8 –
  1. Support for Receiving 1080p People Video
  2. Support for 1080p Content
  3. Sign-in Domain Automatic Detection
  4. Disable Remember Password Feature
  5. Automatic Face Brightness Adjustment
  6. Dropped Support for Polycom Concierge
  7. User Interface Optimization
  8. Controlling meeting using the Touch Bar (Mac)
  9. Blurring Background Feature Available as a Test Feature

 

  • What’s New for RealPresence Mobile Version 3.8
  1. Support for receiving 1080p content
  2. Disable Remember Password feature
  3. Dropped support for Polycom Concierge
  4. Startup Option Settings on Apple iPad
  5. Use Apple Siri to launch RealPresence Mobile on Apple iPhone

 

  • Upgrade key is not required –

An Upgrade Key or new license will not be required for this release

  • Released to Manufacturing or Web Only –

Web (RP Desktop, RP Mobile Android)

Mobile Apps available via Google Play and Apple Store

Posted on RealPresence Mobile Support Page

  • Distribution –

Posted on http://support.polycom.com

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.