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Advisor
JoeV
0

Where RP gets IP address for SIP/H.323 messaging

I've got the RP ap on a Motorola Xoom LTE on Verizon Wireless. Using 4G I cannot get it to register to H.323 or SIP server both accessible from the Internet, but when using 3G I have some success. H.323 fails but I'm aware of the NAT issue. SIP registration is successful and stable for calls, but only when the IP address reaching our server is in the 75.219.0.0 subnet.  On the same 3G network, when the registration message reaches the server from IP address in the 166.249.0.0 subnet , the response apparently doesn't get back to the tablet and the ap's registration fails.  Where are these different IP addresses coming from when using 3G?

JoeV
Polycom Employee & Moderator
Marcux
0

Re: Where RP gets IP address for SIP/H.323 messaging

Hrm, that is interesting, There have been a few others with the same issue with verizon 4g lte, I'll look into it

Advisor
JoeV
0

Re: Where RP gets IP address for SIP/H.323 messaging

I found that at home I have a Samsung Network Extender which is 3G enabled and provides my tablet with the 75.x.x.x address. When I disable the network extender, my tablet's 3G connection gets a 166.249.x.x address.

JoeV
Polycom Employee & Moderator
Marcux
0

Re: Where RP gets IP address for SIP/H.323 messaging

Ahh, ok, Then after you disable this, does RPM connect ok? Mabey the network extender is acting like a router, this would explain it.

Advisor
JoeV
0

Re: Where RP gets IP address for SIP/H.323 messaging

RPM registers and connects cleanly with the 75.x.x.x address. When I get the 166.249.x.x address from the VZW 3G or 4G networks I have problems with the RPM, staying registered or connecting (H.323 or SIP).

JoeV