BToE with VVX410 not paired

[Anonymous]

Hi,

I have VVX410 phones in UCS 5.1.3 pairing with Lync Client 2010 and BToE 2.3.0. The environment is Lync Server 2013.

Computer is on Windows 7

All works Well!

But when i test the latest version on VVX 5.4.0.10182 with BToE 3.1.0 or 3.2.0, there is "Not Paired"

This is the BToE_log :

[11/03/15 : 10:45:47]  PBC: Received VVX Version from IPP is 5.4.0
[11/03/15 : 10:45:47]  PBC: Create an SSH tunnel to: 192.168.204.63 from: 24801 port: 24801 (process id: 552)
[11/03/15 : 10:45:47]  PBC: Started the TCP Connection....
[11/03/15 : 10:45:48]  PBC ERR: btoe_network.c: 259 (start_assoc_client) TCP connect failed with error 10061
[11/03/15 : 10:45:48]  PBC: Waiting for SSH Server to up on VVX, 1sec..
 
[11/03/15 : 10:49:07]  PBC ERR: btoe_network.c: 272 (start_assoc_client) VVX is not accepting the SSH connection. Please check the SSH Server settings on VVX & try again
[11/03/15 : 10:49:07]  PBC ERR: btoe_network.c:1847 (discovery_server) discovery_server:1847 Error 10057
[11/03/15 : 10:49:07]  PBC ERR: btoe_network.c:1859 (discovery_server) discovery_server:1859 Error 10038
 

Do you have an idea?

Regards,

[SteffenBaierUK]

Hello sra,

The community's VoIP FAQ contains this post here:

Jul 11, 2014 Question: Since upgrading to UCS 5.1.1 BToE is no longer active

Resolution: Please check => here <=

Did you ensure that BToE is actually enabled on the phone you are using ?

In addition since BToE 3.0.0 the Port ranges and protocols have changed or are enhanced and documented in the release notes and the above post.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services