• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Dear Sir or Madam,

 

We face a choice when it comes to Polycom telephony.
At fairly large proportion of computer is with us virtualize.
The request of the Board provides that all employees have a Polycom phone and Lync client.
On the hardware computer we have collected in respect of Polycom Lync Better Together and good experience.
In the Virtual environment, there seems to problems with Better Together.
The reason is that the hardware client has a MAC address, but the virtual machine to another.
Is there a solution?

We staked Lync 2013, Polycom phones VVX310 and VVX 410

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello helpdesk@vulkan.com,

welcome to the Polycom Community.

We are unable to discuss future software plans or features within this public community as a Non Disclosure Agreement is required to be in place.

 

Could you kindly provide me with your complete contact details via the community mail so I can get a Polycom sales representative to work with you?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

1 REPLY 1
HP Recommended

Hello helpdesk@vulkan.com,

welcome to the Polycom Community.

We are unable to discuss future software plans or features within this public community as a Non Disclosure Agreement is required to be in place.

 

Could you kindly provide me with your complete contact details via the community mail so I can get a Polycom sales representative to work with you?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.